{"id":4843,"date":"2018-03-28T22:00:17","date_gmt":"2018-03-28T22:00:17","guid":{"rendered":"https:\/\/https:\/\/dev.systech.ssdev.ca\/?page_id=4843"},"modified":"2024-11-14T13:44:00","modified_gmt":"2024-11-14T18:44:00","slug":"maintenance","status":"publish","type":"page","link":"https:\/\/dev.systech.ssdev.ca\/de\/about\/centers-of-excellence\/maintenance\/","title":{"rendered":"WARTUNG"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4843\" class=\"elementor elementor-4843\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-dce-background-color=\"#54585926\" class=\"elementor-element elementor-element-f8c10d7 e-flex e-con-boxed e-con e-parent\" data-id=\"f8c10d7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-818297e e-con-full e-flex e-con e-child\" data-id=\"818297e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9e69d8 elementor-absolute elementor-hidden-mobile elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-global elementor-global-19140 elementor-widget-breadcrumbs\" data-id=\"b9e69d8\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/dev.systech.ssdev.ca\/de\/\">Zuhause<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19393c4 elementor-widget elementor-widget-heading\" data-id=\"19393c4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">WARTUNG<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd4ad1 elementor-widget elementor-widget-text-editor\" data-id=\"2cd4ad1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Laufende Wartung garantiert, dass die Software auf dem neuesten Stand und f\u00fcr den vorgesehenen Zweck einsatzf\u00e4hig bleibt. Mit unseren Wartungs- und Supportpl\u00e4nen haben Sie die Sicherheit, dass Ihre Investition nie an Wert verliert und stets die verschiedenen regulatorischen Anforderungen erf\u00fcllt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-dce-background-image-url=\"https:\/\/staging.systech.ssdev.ca\/wp-content\/uploads\/2023\/09\/line-element.svg\" class=\"elementor-element elementor-element-991cc15 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"991cc15\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9024b40 e-flex e-con-boxed e-con e-parent\" data-id=\"9024b40\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-626e8c5 e-con-full e-flex e-con e-child\" data-id=\"626e8c5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89c1f2f elementor-widget elementor-widget-heading\" data-id=\"89c1f2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pers\u00f6nlicher Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-291a0b8 elementor-widget elementor-widget-text-editor\" data-id=\"291a0b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mit einem Wartungsvertrag von Systech stehen Ihnen die technischen Support- und Fehlerbehebungsdienste jederzeit zur Verf\u00fcgung. Bei Problemen bringen wir Ihre Produktionslinien schnell wieder in Gang, vermeiden so l\u00e4ngere Ausfallzeiten und verringern eventuelle Beeintr\u00e4chtigungen des Betriebs.<\/p><p>Unsere Pl\u00e4ne umfassen:<\/p><ul><li>Patches, Releases, Upgrades und Updates der Software<\/li><li>Unterst\u00fctzung und Anleitung bei der Nutzung unserer Software<\/li><li>Remote-Fehlerbehebung und Support f\u00fcr alle neuen Softwareversionen<\/li><li>Support in der jeweiligen Landessprache<\/li><li>Rasche Problemdiagnose, Ursachenanalyse und Abhilfema\u00dfnahmen<\/li><li>Zugang zum Kundenportal<\/li><li>Metriken f\u00fcr das Fallmanagement, die zur Ursachenanalyse und Mitarbeiterschulung beitragen<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8f465e5 e-con-full e-flex e-con e-child\" data-id=\"8f465e5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17d80f6 elementor-widget elementor-widget-heading\" data-id=\"17d80f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Schnelle Probleml\u00f6sung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-738c7fd elementor-widget elementor-widget-text-editor\" data-id=\"738c7fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mit den Service-Leve-Agreements von Systech erhalten Sie die Unterst\u00fctzung, die Sie ben\u00f6tigen, je nach Dringlichkeit Ihres Problems. Jedem Fall wird eine eindeutige Referenznummer und ein Schweregrad zugewiesen und er durchl\u00e4uft die folgenden Schritte:<\/p><ol><li>Erstellen eines Falls, Erfassen der Anfrage\/des Vorfalls und Sammeln erster Informationen<\/li><li>Eingehende Fehlersuche und Diagnose<\/li><li>Ursachenanalyse, Reproduktion und Wiederherstellung<\/li><\/ol><p>Die Wartungsvertr\u00e4ge und Service-Level-Agreements von Systech sind genau auf Ihre Anforderungen abgestimmt und bieten einen umfassenden Investitionsschutz.<\/p><p><a href=\"https:\/\/web.archive.org\/web\/20230408194208\/https:\/\/live-systechone.pantheonsite.io\/contact\/\">Support \u00fcber Telefon, E-Mail und Website<\/a><br \/>24 Stunden am Tag.  7 Tage die Woche.  365 Tage im Jahr.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f22069 elementor-widget elementor-widget-heading\" data-id=\"2f22069\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Holen Sie sich den idealen Schutz!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-644bb67 elementor-widget elementor-widget-text-editor\" data-id=\"644bb67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\">Sch\u00fctzen Sie Ihre Investition mit einem unserer Wartungsvertr\u00e4ge. Unter <a href=\"tel:+18008477123\">+1-800-847-7123<\/a> werden Sie ausgezeichnet beraten.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Maintenance Ongoing maintenance is key to keeping software current and operational for its intended purpose. With our maintenance and support plans, you can preserve the value of your investment and ensure continual compliance with various regulatory requirements. Dedicated support Systech maintenance agreements provide 24x7x365 technical support and troubleshooting. If an issue arises, we\u2019ll get your [&hellip;]<\/p>","protected":false},"author":9,"featured_media":0,"parent":4841,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-4843","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Maintenance \u2502 Software Support \u2502 Customer Support \u2502 Systech<\/title>\n<meta name=\"description\" content=\"Maintenance is key to keeping software current and operational for its intended purpose. 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